The last time that I visited Sports Clips at Coconut Point Mall in Estero Florida the store manager was standing out front smoking and talking on her cell phone. No one waited on me, so I left. This visit, I arrived at 7:20 p.m. and the shop closes at 8 p.m. There were two people waiting for haircuts ahead of me. The hair stylist told me that they were not accepting any more clients tonight because they were already going to have to work past 8 p.m. I have purchased multiple season passes to Sports Clips in the past. I will not be going back to this location ever.