Overall Experience Reviews For Sport Clips Haircuts of Estero - Coconut Point

Very rude and poor attitude employee. Sign on the door indicates opens at 9:00 am. Arrived at 9:20 am, no one customers waiting, only someone from the back area yelling "we open at 10:00". I questioned why the sign noted 9:00 am open, the response was a yell from the back area "we open at 10:00 and that I could wait until then". Again I questioned why the sign notes 9:00 am opening and again the yelled response from the back area was "you can wait until 10:00" So I left, never to return again. BTW...the Great Clips around the corner was packed with an hour wait list.

3000 Americans die of covid today,12/3/20.The News Press front page covid -19 spiked in Lee in November and your cutting hair for customers who are not wearing mask-duh

I've been taking my son here for almost 2 years. Every time there's a little glitch but I like his cut, for the most part and it's close to our house so I continue. No longer. Their customer service over the phone is absolutely lacking and when their online system is down from pre checking in they won't help you out at all. Last visit it said it was a 47 minute wait... before we got there... Then we arrive (43min later) and it said another 49 minutes! How does the time go up? I check in online today, said 57 minutes, I call after 50 minutes... I asked if they were running on time, she said going to be another 43 minutes. What is the point of this online check in if you don't respect the times given? They have been rude on the phone multiple times, I am just done.